If you want to migrate your data from Ignition Deck to Atlas, you will need to be subscribed to the Scale plan.
Once subscribed to the appropriate plan, you can create a ticket or email our support at support@thrinacia.com to start the migration.
We will be able to migrate campaigns, backers, pledges, and users on the platform.
Thrinacia’s support engineers will need access to your WordPress website. This will include access to an admin account on the WordPress website, as well as SSH or access to the back end of the website via cPanel, as an example. This will allow our team to do a db dump and run the migration scripts. Such scripts can take a day or two to set up and run.
Prior to migrating the data, be sure to turn OFF all of the email notifications via the admin dashboard as they may be triggered when the migration scripts run.
All data and information that you have added to your website will be kept during and after the migration script has been completed.